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The Verge

Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru

Friday, October 30, 2026


Starbucks CEO Brian Niccol announced during an earnings call on Thursday that the company is exploring technology to recognize customers at drive-thru locations and display personalized digital menus. Niccol said the effort would also aim to streamline payment processes. The company has not provided a timeline or specific details about when or where this technology would be tested or deployed.

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