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MarketWatch · CNBC

ServiceNow’s stock slides as earnings miss clouds a raised AI outlook

Wednesday, October 28, 2026


ServiceNow's stock declined sharply following third-quarter earnings released Thursday. MarketWatch reported shares fell nearly 18% in premarket trading, while CNBC reported a 24% decline. The company raised its AI outlook but missed earnings expectations, according to MarketWatch. JPMorgan identified a positive factor in the results, though MarketWatch did not specify what it was.

Reported by 2 outlets:

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