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Ars Technica

Comcast loses more customers, claims other ISPs' cheap prices are "irrational"

Thursday, October 22, 2026


Comcast announced plans to reduce its workforce and expand use of artificial intelligence agents as its cable television subscriber base continues to decline. The company has experienced consecutive quarters of customer losses in its video service division. Comcast did not publicly characterize competitors' pricing strategies in available statements regarding the job cuts or AI deployment plans.

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