The Verge
Amazon doesn’t trust Meta’s Muse AI agent
Monday, September 21, 2026
Amazon blocked Meta's Muse AI agent from making purchases on its platform starting Sunday, according to GeekWire. Users of Muse saw a popup stating that "continued access by an unauthorized AI agent violates Amazon's Conditions of Use, to which our customers have agreed." GeekWire reported that Meta did not notify Amazon in advance of the agent's ability to shop on the platform.
Original reporting: https://www.theverge.com/tech/998078/amazon-blocks-meta-muse-ai-agent-shopping
