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Bloomberg

Hyrox Risks Alienating Its Core Customers

Friday, September 18, 2026


Hyrox faced hygiene complaints at recent events. Bloomberg Opinion columnist Juliana Liu wrote that the fitness franchise's rapid expansion has created a gap between elite competition standards and the experience of recreational participants. Liu stated the company needs to better serve mainstream gym-goers who formed its original customer base.

Original reporting: https://www.bloomberg.com/news/videos/2026-09-18/opinion-hyrox-risks-alienating-its-core-customers-video

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