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TechCrunch

Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls

Thursday, September 17, 2026


Instinct and Meta's Muse, two AI assistants, now support the ability to make phone calls on behalf of users. The assistants can handle tasks including restaurant reservations and subscription cancellations. Both systems previously operated through text-based interfaces.

Original reporting: https://techcrunch.com/2026/09/17/rival-ai-agents-instinct-and-metas-muse-both-add-the-ability-to-make-calls/

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