CNBC
Flyers are happier with U.S. airports, despite near record travel levels, J.D. Power report shows
Wednesday, September 16, 2026
Travelers rated U.S. airports higher in a J.D. Power study conducted despite near-record passenger volumes at the facilities. Newer gates and terminals that have opened in recent years contributed to the improved ratings. The study measured passenger satisfaction across airport operations and amenities.
Original reporting: https://www.cnbc.com/2026/09/16/airport-satisfaction.html
