BBC
Complaints to watchdog about water firms jump 84%
Tuesday, September 15, 2026
Water industry regulator Ofwat received complaints that increased 84% compared to the previous year, according to data released by the regulator. Many complaints concerned bill increases, with customers reporting steep hikes to their water charges.
Original reporting: https://www.bbc.co.uk/news/articles/cjy5z9l0395ro?at_medium=RSS&at_campaign=rss