KBW CEO on re-building Manhattan after 9/11

Tom Michaud, CEO of KBW, described the firm's response after the September 11 attacks, stating that leadership first focused on supporting victims' families and then on operational recovery. Michaud, John Duffy, and Andy Senczak formed the top leadership group during this period, with most staff drawn from the equity division. According to Michaud, the rebuilding effort provided a way for employees to direct their efforts into recovery, and he said the firm was determined to continue operating after the attacks.

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