CNBC
Starbucks CEO Brian Niccol says next stage of turnaround focuses on cafe makeovers, customer experience
Thursday, September 10, 2026
Starbucks CEO Brian Niccol announced that the next phase of the company's turnaround will focus on cafe renovations and customer experience improvements. Niccol has led the coffee chain since 2023. The company has not disclosed specific timelines, locations, or financial commitments for the planned changes.
