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The Verge

Sam Altman apologizes for ‘messy’ GPT-6 Astra rollout that’s locked out paying users

Friday, September 4, 2026


Sam Altman, CEO of OpenAI, apologized on Thursday after the company launched GPT-6 Astra and some paying users reported delayed access to the new model. OpenAI announced the model on Thursday and described it as a significant advancement in capability. The company did not specify how many users were affected by the access delays or provide a timeline for full rollout completion.

Original reporting: https://www.theverge.com/ai-artificial-intelligence/990060/altman-apologizes-messy-astra-rollout

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