The Verge
Sam Altman apologizes for ‘messy’ GPT-6 Astra rollout that’s locked out paying users
Friday, September 4, 2026
Sam Altman, CEO of OpenAI, apologized on Thursday after the company launched GPT-6 Astra and some paying users reported delayed access to the new model. OpenAI announced the model on Thursday and described it as a significant advancement in capability. The company did not specify how many users were affected by the access delays or provide a timeline for full rollout completion.
