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OpenAI is gaining on Anthropic with business users, new data indicates

Thursday, August 20, 2026


OpenAI's business user adoption has increased relative to Anthropic's, according to recent data tracking enterprise AI usage patterns. Both companies have released new models that have prompted some businesses to switch between their services. The frequency of these shifts has raised questions among investors about the durability of enterprise AI spending commitments.

Original reporting: https://techcrunch.com/2026/08/20/openai-is-gaining-on-anthropic-with-business-users-new-data-indicates/

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