CNBC
Education Department recalculates student loan forgiveness counts, setting some PSLF borrowers back
Thursday, August 20, 2026
The Education Department recalculated borrower progress toward Public Service Loan Forgiveness eligibility, resulting in some participants having fewer qualifying payments counted than previously recorded. Borrowers pursuing the program, which cancels federal student loans after 120 qualifying monthly payments while working in public service, reported discovering lower payment counts in their accounts. The Education Department has not yet publicly announced details about the scope of the recalculation or the number of borrowers affected.
