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Ars Technica

Petlibro accused of “gaslighting” users over smart pet feeder outage

Monday, August 17, 2026


Petlibro manufactures smart pet feeders that are designed to operate offline during scheduled feeding times. Multiple users reported in 2026 that their feeders failed to dispense food during scheduled times when internet connectivity was unavailable. Petlibro's statement about offline functionality and user reports of feeding failures represent conflicting accounts of the product's performance.

Original reporting: https://arstechnica.com/gadgets/2026/08/petlibro-accused-of-gaslighting-users-over-smart-pet-feeder-outage/

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