The Verge
Amazon is trying to crush class-action suits before they get started
Sunday, August 16, 2026
Amazon updated its terms and conditions on Friday to require arbitration for disputes and include a class action waiver. According to Amazon's notification to customers, the company described the change as a "fast and efficient" way to resolve issues. The update means customers who accept the new terms would be required to pursue individual arbitration rather than participate in class-action lawsuits against the company.
