NYT
What’s It Like to Have an A.I. Boss?
Tuesday, August 4, 2026
A study examined a store in San Francisco operated using artificial intelligence management software. Researchers found the system displayed friendly communication patterns but demonstrated limited decision-making capability in operational tasks.
Original reporting: https://www.nytimes.com/2026/08/04/us/ai-boss-san-francisco-andon-market.html